It may be out of hours for the UK, but it's the LAVA leased line.

LAVA Team: We'll need to provide some external support for LAVA for the window in which they're doing maintenance. Any suggestions?

Thanks

Dave

On 2 Dec 2012, at 11:55, Arwen Donaghey <arwen.donaghey@linaro.org> wrote:

JFYI. This is out of hours.
Regards, 
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Arwen Donaghey
Events Manager

T: +44 1223 400 061| M: +44 7791 279 521
Suite 220 | The Quorum | Barnwell Road | Cambridge | CB5 8RE
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Begin forwarded message:

From: "Zen - Fault Management" <faultmanagement@zen.co.uk>
Subject: At Risk - Planned Maintenance 12/12/2012 [5379552:4096964]
Date: 2 December 2012 02:03:05 GMT

Dear Leased Circuit Customer,


We have been notified of planned maintenance affecting your leased line service, the details of which are included below.


Affected installation address:

Suite 220
The Quorum
Cambridge

Associated Order ID: 803244


Maintenance window start: 12/12/2012 - 21:00

Maintenance window end: 13/12/2012 - 01:00


Impact: None &#8211; At risk only

Expected impact duration: None


Reason given for maintenance: Updates to router configuration.

There should be no downtime experienced.

If the maintenance is unsuccessful, a rollback and a router reboot will be required. Service will be restored when the router is back online.


Your service will be at risk of outages for the duration of the maintenance window.

If you have any queries regarding this maintenance, please contact our Central Monitoring Team using the details below.

We apologise for any inconvenience this may cause.

Kind Regards,

Central Monitoring Team

--

Zen Central Monitoring
E: central.monitoring@zen.co.uk
T: 0845 058 9010
F: 0845 058 9001
W: www.zensupport.co.uk

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