13 Nov
2012
13 Nov
'12
12:09 p.m.
Just got an update from Zen. The problem is at the C+W POP that is causing widespread problems in the area, not just for us. Some box in there just isn't passing packets through. They tried a remote reboot but that didn't fix it.
An engineer has been dispatched to the site, and they've promised to update me during the day.
Thanks
Dave