Hi all,
Leased line is back up.
Thanks
Dave
Begin forwarded message:
From: Zen Technical Support support@zen.co.uk Subject: Update for fault ref. 138424 Date: 13 November 2012 16:30:06 GMT To: dave.pigott@linaro.org Reply-To: support@zen.co.uk
Zen Update for Fault ref. 138424 Please do not reply to this email.ÿ If you have questions please submit them via the online fault tracker (see link below) to ensure they reach the person dealing with your fault.
Update Available Additional information about your fault is now available or we require further information from you to assist our investigations. Fault ref: 138424 Date fault opened: Tuesday 13th November 2012, 9:21am Product/service: Zen Ethernet 100 Bandwidth: 10 Mbps Contract Length: 3 Years Bandwidth Type: Premium 2C00807211 Installation Address: Suite 220 The Quorum Cambridge Order Id: 803244
Track your Fault Online Click this link for details: https://secure.zen.co.uk/zebra/sec/fault.asp?f=138424&a=683586260774 Updates are typically posted once per day - Monday to Friday.
Providing Zen with additional information Technical Support may request additional information from you in order to progress the fault. Please use the form on the page linked above to respond to these requests.
Please note: further notification of updates will not be sent unless you visit the fault tracking page using the link above.
Mobile Updates If you wish to receive updates to your mobile via SMS text message please request this using the form on the page linked above - and provide your mobile number for these updates.
Contacting Technical Support We recommend using the form on the page linked above to contact Technical Support, however if you do need to contact us by telephone we advise calling between 12pm and 4pm on 0845 058 9009 or 01706 902 009. You can also check for Technical Support's current call queue times here, before calling.
Best regards
Technical Support
Zen Internet Ltd Sandbrook Park Sandbrook Way Rochdale OL11 1RY
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